MADONNA DI CAMPIGLIO , IT
MADONNA DI CAMPIGLIO , IT
Olimpionico sport is synonymous with transparency:
Find out what think of us who have already rented at the ski rental Olimpionico sport.
You will see the reviews and ratings that have been given to us.
Great service with the option of drop off and pick up of the equipment from the hotel. We were recommended to use Olimpionico by our hotel and were very happy with the service even on a busy Saturday
Good location and helpful staff
Happy with equipment but when called in for help on another matter was dismissed quickly
Very helpful and friendly staff, very pleased with the service.
Great place. We booked the equipment in advance. Staff is very nice and spends the time necessary to make sure all is comfortable and we'll fit. Very recomendable
Thank you very much for your work. Especially liked the delivery and pick-up of equipment to the hotel and back, Dalbello shoes and skis in excellent condition and well prepared
Good value, very good service.
Very good equipment, very good price and they deliver the equipment to the hotel and pick it up again at the end of the week. Brilliant!
Great service! When I needed boots with better fit, there was no problem in changing them. Friendly and helpful staff!
Great service & equipment, super helpful & nothing too much trouble. Third year renting here, five star experience. David Porteous, UK
The best equipment ever.
Very helpful and friendly staff.
Usually crowded, but the rest is okay
Staff were very friendly and helpful and the equipment was the best my husband said he'd ever rented in different countries and resorts.
Equipment great. Shop too too busy on the 15th in the afternoon, almost impossible to get served, took 2 hrs to get 5,sets of skis. People pushing and shoving, it was not fun
We had pre-booked skis but had to wait well over an hour to get served in a shop that was too full and too hot. The shop was crazily full and the queuing process was not clear and not managed. One of our group nearly fainted in the crowd. This was the worst ski rental pick up experience I have ever had. I know it was busy - school holidays - but they should have known that too and have been ready for the queues. There was no advantage to having pre-booked. They need to either set up a queuing system outside the shop, use some of the space in the retail shop next door or find a way of separating people who had pre-booked from those who hadn't. The staff were polite but the process itself was awful. In other resorts when we have pre-booked the skis were ready and waiting for us and all we had to do was test the boots and get the bindings fixed. The only good thing was the delivery and collection of the equipment to the hotel.
Buongiorno, se al noleggio c e coda .. mi dispiace ma non ho soluzione in merito per ora Grazie
Very helpful and friendly staff nothing was too much effort for them
Staff is nice and helpful. The rental procedure is a bit unorganized as there were a lot of people to attend to Saturday evening. Initial boots rented were quite worn and did not fit properly but was able to switch out for much better boots later in the week.
The boots provided to my family were wet inside. There were no difference between I and III level equipment.
Buongiorno, mi puo spiegare i livelli I III jQuery110209632877421011674_1582713802349?? Perche nei nostri noleggi non abbiamo questa classificazione. Grazie
It was very crowded and we had booked on line but still had to queue for boots and skis and they were not the intermediate quality we expected.
Buongiorno, capisco che era molto affollato ma non è colpa nostra e se volevate uno sci piu performante bastava chiedere il cambio livello in noleggio Grazie
Was supplied with a good snowboard but edges were dull. I was lucky there was no ice in resort.
Really helpful, fast and efficient team who gave good customer service in a friendly manner but without any fuss. Fast, efficient and courteous from a well located store. what more can you ask for?
All the staff were very helpful and our equipment and the service was excellent
Excellent service, they offered to deliver and collect our ski’s direct to the hotel saving us a long walk uphill. Will use again.
Skis we had were very good and extra service to pick up the equipment from the hotel at the end of rental period was super!
Fantastic service! The dilivered the skiis directly to the hotel. I was renting in the category of Super Top and they also let me try another pair without any diskussion. When i changed my skiis they even insisted to bring the other pair to the hotel. After the renting they also picked up the skiis from the hotel. Super Service!!!
Very easy to rent from. They deliver and pick up! Very good prices in rentals.
Great service, good quality equipment, 2 years running and we'll be back next year!
Best ski rental shop I have experienced in nearly 40 years on the slopes. Fantastic equipment. In-and-out in 5 minutes...1 minute on return. The staff are super nice and very efficient. Highly recommend this shop.
Excellent service, I would definitely recommend this shop for ski hire. An added bonus was the delivery of our rental skis to our hotel and collection at the end of our holiday.
Kind and expert staff, ready to answer to all questions. Equipment was great. Overall a perfect service!
POSITIVES: Quality of equipment. Equipment picked up at our hotel. Three members of staff we dealt with were friendly. NEGATIVE: One member of staff we dealt with was grumpy and unfriendly. Very poor experience at collection - 1 not enough equipment available to satisfy demand led to a wait while further equipment was brought in from elsewhere. 2 numbers on tickets not used effectively to ensure fair order of service meaning some who arrived after us were served before us. 3 no explanation or signage to explain where to go first, how it works etc led to confusion From entering to leaving the shop (only 2 in our party) took 1 hour 15 mins. Unacceptable, and much longer than a competitor rental shop up the road which we have used three times in the past.
Good equipment, excellent service, provided a pick up shuttle and collection of skis at the end of the rental from our hotel - overall excellent and would use again without hesitation.
When arriving at the rental it was very busy, there was no line or queue of any kind, only chaos! There was no information on what to do or who to talk to. After waiting in line for nearly 30 min. I was informed that I was in the wrong line and directed to another line. When I finally got some help the employee came with ski boots and they didn’t fit, when I asked for a smaller pair he replied that this was what I had ordered. Strange reply knowing that ski boots are as different as they are many. Then he asked if I wanted a helmet and I said yes as that was part of the package I had ordered online in advance. He never came back with it and I found a old one on the shop floor that I asked another employee if I could use. Had to go and change the boots later as they where a much cheaper and softer than the “super top” kind that I ordered and paid for. I will certainly choose another rental in the future!
Very good service and equipment. They even picked up our skis and boots from our hotel at the end of our holiday Thanks
First class service and equipment. I happily recommend this shop as they even delivered to the hotel ski locker
Excellent service, professional staff, well maintained equipment. Very recommended.
Great service!!!!!!
Friendly personnel, helpfull. Very good service
The best ski hire we have had. They were so friendly with our kids and efficient. We will definitely use them again. The equipment was the best we have had.
My wife and son struggled with their boots as they have wide feet. The team looked after them very well and changed the boots, while being helpful and friendly. The service was amazing and the team outstanding. We were very pleased with the equipment and the service
The staff where very efficient, helpful and polite, they are all a credit to your business
This reminded me of ski rental w0 years ago. In other resorts, the skis are ordered in advance and brought to your hotel or chalet for fitting. The ski rental shop was small and it was too busy, too crowded and a lot of cross people. The process needs to be updated so as it is more like other resorts.
Very nice, fast and excellent service. No problem when we wanted to change after one day. Also picked up an delivered directly to the hotel
We arrived late evening. Evenings are always busy but the staff were attentive and efficient, they were excellent with not only the beginners in our group but also the advanced skiers amongst us during the fitting and return of the equipment.
We were very impressed by the team as well as the fact that they offered to drop our soft shoes back to our hotel and to pick up our skis at the end of our stay from the hotel. Definitely booking with them again next year.
Professional and fast service as every year (this was my 3rd rental).
Quick professional service including collection of the skis from the hotel at the end.
This is a great store. Excellent material, friendly and cool staff. Thanks a lot.
I thought the service was very good. It was the quickest service I’ve had.
Very professional staff. High quality equipment. Was very surprised that have such good equipment for children as well. Recommend to everyone
The pre-booking facility was great for us. The collection was smooth and quick. Most of all, the support we got when there was a mix up with some else's skis was good.
very comfortable, was offered equipment pickup and dropoff, great quality!
All the employees were knowledgeable, friendly, and very professional. Renting snowboard and ski gear from them was very easy and a pleasant experience.
everything is perfect and on time
We picked up pre-ordered skis and helmets 1st thing in the morning and were attended to quickly, politely and efficiently. I was very pleased with the quality of the equipment.
My husband didn't get on so well with the first set of skis, but they were happy to change them for a different model which he loved. Mine were excellent and very responsive in the changing conditions.
we rented skiing equipment there for a second time per year. RECOMENDED.
Exceptional in all aspects. Courtesy, professionalism and availability. It's the second time we've rented equipment, and we're extremely satisfied. Not only were my skis and my wife's skis perfect, but even my wife's boots were so comfortable that, at the end of the rental, we bought them! And when used, we have used a great price. Well, from all points of view. We will definitely be back next year!
Cortesía y disponibilidad. Me llevaron con su minibús al telesilla
Competence, sympathy, kindness and efficiency. I also appreciated the collection of the material at the hotel at the end of the rental
Great helpfulness and excellent equipment.
A little more time and care taken with finding the best equipment would be nice.
Very kind and obviously very expert, they immediately started up for a small problem that was not dependent on them.
Very good service, would recommend & use again.
The first day they had no expert skis my size. Went to the other location 2 days later and was able to get better skis for my higher level ability. Although they initially did not understand I wanted expert (not intermediate), they brought out the Race Tiger expert level at size 152. After realizing how unhappy I was that they put me in the wrong skis initially, they did not charge me the additional for the expert level skis. Thank you for your understanding and good customer service after finally understanding.
Totally happy with the service, good choice of high-quality equipment, would recommend!
Good and quick service, good gear. I am totally satisfied!
A big problem with the deposit that is not present there, and we could not find another one free for the first day. Having a deposit is kind of normal in other places, but apparently not in Madonna di Campiglio. Would be easier if the rental would write this on the website, to be clear from the beginning. We took it for granted that a deposit is provided and were surprised when we had to carry the ski and boots with us.
Everything was very well, apart from the lack of deposit. There was no information on the web site about the lack of deposit in the rental center. This is so obvious in other places of the world, that we did not even ask, and we ended up in the evening with the need to carry the boots and skis to find a deposit somewhere else. This could have been communicated clearly from the beginning. As we could not find a deposit that evening, we had to wear wet boots the second day. Not really friendly welcome...
As always great service and equipment. Being slightly out of the centre it’s easier to park if you have a car or they will take you and your equipment straight to your apartment or hotel. Wouldn’t use anywhere else in madonna.
Great and friendly service.
Good equipment, great service, a very positive experience.
Helpfyl staff, no problem to exchange if something does not fit, can collect equipment evening before.
The Skis we rented were very good, we shall buy the same skis for use in Finland
It would be better to organize the queue for rent or with numbers or with the rule of the row system because this way it's a chaos
Excellent online booking service, competent and courteous staff. Compliments
Great Equipment and the service was outstanding - professional and with a smile - they went to the other store to get us a better set of snowboard boots per our request.
The service at Olimpionico Sport 2 was not only excellent, it was exceptional. The staff were very friendly, courteous and knowledgable. The service, both on arrival and departure was first class. The equipment was as advertised and in very good condition. Our part of 14 were very impressed and very grateful.
I was first disappointed we had to go on a bus ride from the hotel to the OS@ shop to get the skis. Why not downtown Madonna? Second, my bindings were adjusted to my skis when I picked them up from the shop, but when I got to the top of the Pradalago and was ready to take my first run the adjustment was wrong! I couldn't even get the boots into the bindings. A friend of mine and I had to find the screwdrivers on chains over at the top of the gondola and completely re-adjust the bindings, so I could get my boots in! I don't know how that happened, but something was clearly very wrong!
Good selection, prompt service, excellent equipment. Preorder online, you will be out with your skis in 5 minutes. Located conveniently in the center of town, a short walk to the gondolas.
Great service and great team very professional and supportive. equipment was ready with our names when we got there , very quick delivery. We replaced for Ski to snow board and back a few times during the vacation and they were always very cooperative , willing to help every time. Fully recommended
Helpful staff, good selection of equipment and happy to deliver to/pick up from our hotel
Stuff was very helpful!
Excellent service. In and out , 3 families with 6 children in total, in about 25-30 mins, friendly , efficient service. Also collected equipment from the boot room of our hotel at the end of our stay. Wouldn't hesitate to recommend !
5 STAR COMPANY. I would highly recommend Olimpionico Sport 2 to anyone. I booked for 10 people for a week and Olimpionico's service was outstanding. We were collected from our chalet and taken to the shop for a swift fitting and then dropped back to our chalet within an hour.(pretty amazing for 10 people) The customer service was brilliant, Unfortunately one of our group hurt themselves on the first day and Olimpionico were very accommodating and offered to collect her ski's from the chalet the next morning and gave a partial refund - such a lovely gesture from a business. Would definitely go back.
Good service, well done
Both stores are well supplied, with kind and competent staff
Thank you very much, the staff was very kind and when I arrived everything was already ready with the right measures and all the items booked.
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