Reviews

“Staff was extremely helpful”

MICHAEL

QUEENSBURY (US)

Saturday 02 March 2024

“All staff were knowledgeable, courteous and patient when our group swarmed the store. The equipment was great-just what I asked for. I’ll definitely do business with you folks when I next return to Europe. ”

CHRISTOPHER

GLENS FALLS, NEW YORK (US)

Saturday 02 March 2024

“Excellent service”

DENISE

BRONXVILLE (US)

Saturday 02 March 2024

“Quick, professional, nice :)”

DANIEL

Gdansk (PL)

Wednesday 06 March 2024

“Very quick, friendly staff, great equipment”

REBECCA

MACCLESFIELD (GB)

Wednesday 06 March 2024

“Great staff great.gear”

ANDREW

WANGARATTA (AU)

Monday 18 March 2024

“Great service. Swapped skis from carvers to freeride without any difficulty after snowfall”

MICHAEL

GLOSSOP (GB)

Sunday 24 March 2024

“Fantastic!”

ENNIO

MONTE DI PROCIDA (IT)

Friday 29 March 2024

“Great service and kind staff!”

RIANNE

AMSTERDAM (NL)

Friday 29 March 2024

“You guys did very well. ”

GRAY

MONROE (US)

Sunday 03 March 2024

“Everything is great. We had an advance reservation, so we didn't even have to wait.”

LINAS

VILNIUS (LT)

Wednesday 28 February 2024

“The skis could have been waxed. Otherwise all good as always!!”

VICTORIA

BERLIN (DE)

Wednesday 06 March 2024

“The equipment is good but is nowhere near new even though we rented Intermediate and Supertop skis. Both skis and shoes had signs of being used a lot earlier. The service is great though. We particularly likes that the equipment was delivered to our hotel.”

NIKOLA

BELGRADE (RS)

Monday 26 February 2024

“The staff is very nice and equipment is good. The shop is very small making the experience not so pleasant as it gets very busy too quickly. Also it lacks of some specific material like ski touring equipment. The staff should improve their english for a better communication with turists.”

ANA

PORTO (PT)

Sunday 25 February 2024

“We arrived in the shop on Saturday evening and it was very busy. Despite the very rude customers in the shop, we were very well looked after by the 2 staff members. We didn't realise until after we'd collected our skis and carried them back to the hotel that you offer a collection service to bring guests from their hotel to the shop - it would have been nice to know about this in advance i.e. tell customers about this service at the time of booking!”

BRIAN

Lucan (IE)

Sunday 11 February 2024

“All the staff were super helpful. They went out of their way to make sure we were well looked after. We changed our boots during the week, switched between skis and snowboards, nothing was ever too much of a problem. And they even collected us from the hotel, we never waited around and they collected all of the equipment at the end of the week. Thanks so much !”

JANEY

LONDON (GB)

Monday 12 February 2024

“I sent an email explaining that my daughter would be exchanging her skis for a snowboard for a few days ( we were spending time with different friends doing different things through the week ). I had no email back. When I came to exchange I was met with eye rolling and had to wait for the shop to completely empty of customers before I was seen. I then paid extra (16€)because the board was more expensive, which is fair enough. She boarded for one day then went back to skis. She then wanted to snowboard for the last two days but once again met with rolling eyes and we had to wait about half an hour to be given exactly the same boots back again. This took no time as they were on the system. I then paid 21€. So 37€ extra total for three days of snowboard instead of skis My point is we are on holiday, we want what we want and happy to pay so please either charge a small fee for exchanging and deal with us without putting to the back of the queue and do so with a smile or say that you don't exchange.( I could find no terms and conditions.) At the end of the day you made an extra 37€ so we should't be made to feel like an inconvenience. ”

DAN

LONDON (GB)

Tuesday 13 February 2024

“So friendly, so helpful and so easy! Thank you”

SIMON

CARDIFF (GB)

Monday 12 February 2024

“Excellent staff and service ”

MARTIN

Cossington (GB)

Monday 12 February 2024

“I liked being able to review the stock before booking so I could select the appropriate level of skis for the different parts of my group. Dropping the skis off and picking them up from the hotel was a brilliant touch & extremely helpful on the final day of skiing for the group.”

STUART

Leicester (GB)

Saturday 10 February 2024

“Great service, super efficient and then equipment delivered to hotel and collect from hotel when we left. Normally I dread the rental process but this was smooth and seamless. Thank you ”

ANNE

beckenham (GB)

Monday 12 February 2024

“The staff were rude and impatient and would not even let the children put on their ski socks to try on their boots. Worst rental shop I have been to in 20 years. I would never go back there.”

IAIN

London (GB)

Monday 12 February 2024

“Excellent service”

FIONA

SHREWSBURY (GB)

Sunday 11 February 2024

“This is the second time we have rented skis from this outlet…we are experienced skiers and are always looking for top quality skis. am always amazed at this outlets ability to provide exactly what we are looking for…excellent in every way.. great skis and serviced extremely well .. if all rental outlets were like this, we would never take our own skis.”

KARL

Stratford upon Avon (GB)

Tuesday 13 February 2024

“The service was kind, considering and all our unusual requests were met with understanding. We recommend renting from this store! ”

DOR

Hertzlya (IL)

Thursday 01 February 2024

“All good with very friendly staff. ”

IAN

Dublin 18 (IE)

Friday 02 February 2024

“The shop was well staffed and close to our hotel. The skis were in good condition and competitively priced. The staff were helpful and friendly”

BARRY

MANCHESTER (GB)

Sunday 28 January 2024

“The staff were super friendly & very helpful”

JEREMY

Belfast (GB)

Friday 26 January 2024

“excellent service/ loved the delivery/pickup from the hotel”

NICOLA

London (GB)

Friday 26 January 2024

“Collected from hotel and then after use they picked up skis and boots from hotel. Can’t fault.”

CHRISTIE

West Wickham (GB)

Monday 22 January 2024

“Very good rental shop. Quick and professional staff.”

SERGEJS

Riga (LV)

Sunday 14 January 2024

“As always the staff were helpful and knowledgeable. The service is top class , especially collecting the equipment from the hotel on our last day .. My only comment is with the equipment which seems from old previous seasons model. Though sufficient .”

AGOSTINO

Baldock (GB)

Monday 15 January 2024

“We have rented equipment from you for a number of years. We keep coming back as the service from your staff and standard of equipment is excellent. The delivery to/collection from the Hotel is really helpful and always worked seamlessly. Thank you very much.”

SEAN

Tetbury (GB)

Sunday 07 January 2024

“Very efficient and helpful and willing to make adjustments and changes to gear as needed across the week.”

ANDREW

Hong Kong (HK)

Tuesday 26 December 2023

“Everything was excellent. My only issue was a booked 2 juniors for my two daughters but as they are quite tall I was charged adult prices despite being junior in age. ”

BEN

Wetherby (GB)

Friday 22 December 2023

“Very friendly environment to rent the skis. Very good quality skis too.”

COSIMO

Firenze (IT)

Sunday 24 December 2023

“We rented via ferrata equipment for a 3 day trip into the Brenta Dolomites. We booked online at a reasonable price and the gear was ready for pickup when we arrived. The helmet and lanyards were both great, but the harness was a real disappointment! It claimed to be “one size”, but was not comfortable or adequately fit - and I’m not an overweight person. I’ve been a climber for years and work in a harness as well, so I know fit.. these harnesses are better suited to top roping in the gym, and probably for kids!”

ANDREW

Calgary (CA)

Sunday 13 August 2023

“Great stuff, understand English as my Italian is very basic, handed very good and new equipment..”

KASPARS

East Whitburn (GB)

Monday 03 July 2023